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Last updated: 10 August 2026 Read the terms ↓Reservations & time
Please let us know at least 24 hours before your appointment if you need to cancel or reschedule. This helps us offer the time to another guest. The notice period is measured from the scheduled start time, and a request is effective when received through an official MIMIQ contact channel. Any new date or service is subject to availability and to the price and terms confirmed for the revised booking.
A booking deposit is fully refundable when you notify us at least 24 hours before the scheduled appointment. Deposits are not refundable for cancellations, changes or no-shows made with less than 24 hours' notice. A deposit is attached to the named guest, service and time slot and may be transferred only with our written agreement. Approved refunds are returned through the original payment method; bank or payment-provider processing times remain outside our control.
For a reservation without a deposit, please also give at least 24 hours' notice to cancel or reschedule. Late cancellations and no-shows may affect future booking availability. After repeated late cancellations or no-shows, MIMIQ may require full prepayment or a deposit for future appointments, or limit advance booking, to the extent permitted by law. Any exception granted once does not create an entitlement to the same exception later.
Please arrive a few minutes before your session. If you arrive late, we will do our best to welcome you, but your treatment may need to be shortened so that the next guest is not delayed. Late arrival does not extend the scheduled end time, and the full booked price may remain payable where the slot has been reserved. If there is not enough time to perform the service safely, we may modify or decline it and apply the applicable late-cancellation terms.
For a cancellation or rescheduling request received less than 24 hours before the appointment, or for a no-show, MIMIQ may retain the full deposit and charge up to the full price of the booked appointment, including reserved add-ons. MIMIQ may debit a payment method validly authorised for the booking or issue an invoice. Any unpaid amount must be settled before another booking is accepted, and future appointments may require full prepayment.
Treatment safety
Please tell your facialist about any relevant skin sensitivity, allergies, recent procedures or health considerations before treatment. MIMIQ may adapt or decline a service when this is necessary for your comfort and safety. You are responsible for providing complete and accurate information and for following reasonable preparation and aftercare instructions. To the extent permitted by law, MIMIQ is not responsible for an avoidable reaction or reduced result caused by withheld information or failure to follow those instructions.
MIMIQ treatments are cosmetic wellness services, not medical diagnosis or treatment. Responses, sensations and visible results vary from person to person, and no specific outcome is guaranteed. Please seek advice from a qualified healthcare professional if you have a medical concern. Temporary redness, sensitivity or tenderness can occur after hands-on facial work. Follow the aftercare advice provided and contact us promptly about an unexpected reaction; urgent or persistent symptoms should be assessed by a qualified healthcare professional.
Guests under 18 must tell us their age before booking and may be asked for consent or attendance from a parent or legal guardian. We may decline a service when consent, age or treatment suitability cannot be confirmed. The parent or guardian remains responsible for truthful health disclosures, consent and compliance with preparation and aftercare instructions. Some services may carry a higher minimum age or may be unavailable to minors for safety or product-protocol reasons.
Payments & studio
Prices and treatment details may be updated from time to time. The price confirmed when you book applies to your appointment. Any optional add-on or upgrade will be confirmed before it is provided. We may correct an obvious pricing or description error before treatment; if the correction materially changes the booking, you may decline the affected service without charge.
Payment is due at the appointment unless agreed otherwise. Packages, gift cards and promotions follow the conditions and validity shown when purchased and are not redeemable for cash unless required by law. A completed service is not refundable solely because personal preferences or expected results differ, without limiting rights that cannot legally be excluded. Promotions, discounts, packages, membership benefits, referral credits and gift-card offers cannot be combined unless the written offer expressly says otherwise; only one eligible benefit may be applied per booking. We may request proof of eligibility and may reject expired, altered, transferred or unauthorised codes, subject always to mandatory consumer rights.
Guests and team members must treat each other respectfully. We may stop or refuse a service in cases of harassment, abusive language, inappropriate conduct, intoxication or a reasonable safety concern. Charges may still apply for time already reserved or services already provided, to the extent permitted by law. Unauthorised recording, threatening behaviour and deliberate damage to property are also prohibited. If a service ends because of guest conduct, the guest remains responsible for services already delivered, reserved time and proven damage, to the extent permitted by law.
Please keep valuables with you. MIMIQ is not responsible for loss or damage to personal belongings except where caused by our negligence or where responsibility cannot legally be excluded. Use any storage offered and check the treatment area before leaving. Report a suspected loss as soon as possible so we can investigate; items left behind are kept only for a reasonable period and may then be disposed of in accordance with our procedures.
A billing concern must first be reported to MIMIQ with the booking details so that it can be investigated. An unjustified chargeback, payment reversal or payment dispute does not cancel the amount owed and constitutes a breach of these terms. MIMIQ may provide booking, attendance and communication records to the payment provider, suspend future bookings, and recover reasonable documented collection or administration costs.
Legal & privacy
We may need to change a therapist, adjust a treatment or reschedule an appointment because of illness, safety, equipment issues or circumstances beyond our reasonable control. If MIMIQ cannot provide the booked service, we will offer a suitable alternative, rescheduling or a refund of any amount paid for the service not provided. We will use the contact details supplied with the booking to notify you as soon as reasonably possible. Unless required by law, MIMIQ is not responsible for indirect losses or third-party costs such as transport, accommodation or missed commitments arising from a change or cancellation.
We use booking, contact and relevant treatment information to administer appointments and provide services in accordance with applicable privacy law. Appointment reminders are a convenience and their absence does not remove the guest's responsibility to attend or cancel on time. Photographs are taken or used only with appropriate consent. Information may be shared only with service providers or authorities when reasonably necessary for operations, payment, safety or legal compliance, and retained only as long as needed. You may withdraw optional marketing or photography consent at any time without affecting an already purchased treatment.
These terms, the booking confirmation and any written service conditions form the agreement with MIMIQ. Thai law applies and disputes are subject to the competent courts of Thailand. A delay or failure by MIMIQ to enforce a right is not a waiver, and an invalid provision does not affect the remaining provisions. MIMIQ may update these terms for future bookings. Any mandatory rule that cannot be excluded applies only to the minimum extent required and does not invalidate the rest of these terms.
MIMIQ total aggregate liability connected with an appointment is limited to the amount actually paid for the affected appointment. MIMIQ is not liable for indirect, consequential or third-party losses, including travel, accommodation, lost income, missed events, lost opportunity or the cost of substitute services. This limit applies to claims arising from contract, negligence or otherwise, subject only to the final mandatory-law provision above.
The guest is responsible for loss, damage, injury to property, third-party claims and additional costs caused by a breach of these terms, unlawful or deliberate conduct, misuse of the premises or equipment, or materially incomplete health information. The guest must reimburse MIMIQ for reasonable documented repair, replacement, recovery and legal costs resulting from that conduct. A person booking for another guest is jointly responsible for communicating these terms and for amounts due under the booking.
By booking, paying a deposit, confirming an appointment or attending the studio, the guest confirms acceptance of the terms displayed for that booking. Booking confirmations, payment records, messages sent through official channels, consent records and check-in records may be used as evidence of the agreement and attendance. The person making the booking confirms that all submitted details are accurate and that they have authority to book for every named guest.
MIMIQ CLUB is a fixed 12-month commitment billed as exactly 12 monthly payments of 500 THB, for a total of 6,000 THB. Benefits begin only after Beam confirms the first successful payment. There is no automatic renewal or 13th payment. Active members receive 20% off eligible treatments and add-ons, 10% off eligible products, and the published friend, priority-booking, exclusive-offer and birthday benefits, subject to their limits. Benefits cannot be combined unless expressly stated. Beam tokenises the card; MIMIQ does not store the full card number or security code. Failed payments may be retried and the membership may become past due. Cancellation, early termination and refund rules require final approval and will be shown before enrolment. Mandatory rights under Thai law remain unaffected.
MIMIQ 15 is a one-time 24,000 THB purchase for 15 MIMIQ Ritual credits. MIMIQ VIP is a one-time 48,000 THB purchase for 25 MIMIQ Ritual credits and 2 Signature Sculpt by IOMA Paris credits. The package is personal, non-transferable and valid for 365 days from Beam confirmation of successful payment. Credits are issued only after that confirmation, remain traceable and may be used only for the eligible treatment. They cannot be exchanged for cash or combined with another offer unless expressly stated. Cancellation and refunds are subject to applicable Thai consumer law; mandatory consumer rights remain unaffected.
Questions about a booking or a particular treatment? Contact us before your appointment and we will be happy to help.
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